Framing Effect: This Is Why You Think What You Think

“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.” – Anthony Robbins

THINKING TOOL

grayscale photo of woman walking on seashore white holding rectangular wooden photo frame
grayscale photo of woman walking on seashore white holding rectangular wooden photo frame

The framing effect is when our decisions are affected by the way information is displayed. Equivalent information can be more or less appealing depending on the highlighted features. Individuals tend to be risk-avoidant when options are positively framed. Framing effects are most often depicted in terms of possibility of gains and losses.

93 percent of PhD students register early when a fee for late registration was emphasized, but 67 percent did when it was presented as a discount for early registration. 62 percent of folks disagree with “public condemnation of democracy” but only 46 percent agreed that it was right to forbid it. Would you take the hand sanitizer that “killed 99 percent of germs” or “only let 1 percent of germs survive”? Probably the former. Nobody wants germs “surviving” on their hands. That is an instance of the framing effect: even though the choice is exactly the same, the way it is presented affects your decision-making.

Decisions based on the framing effect are made by concentrating on the way something is put forth, rather than the information itself. Such decision-making can be suboptimal or downright harmful, as poor information can be framed in a positive light. Somebody might choose a high-risk investment portfolio because their broker emphasized the upside instead of the potential to lose all their funds, or a citizen who votes for a candidate because media coverage only highlighted the negative repercussions of past trade agreements. The simple framing of a decision in a positive light can push us towards better choices.

The framing effect has a significant influence on public opinion. Events that draw attention are interpreted very differently based on how they are framed. Take climate change as a textbook case. There is an overwhelming body of evidence showing that it will result in enormous costs down the line. Despite this, there are numerous American voters who deny climate change and believe carbon taxes are a hoax to disadvantage the average citizen. This pervades our thinking since we absolutely hate losing and uncertainty. Sure gains, or, at least the apparent absence of losses are incredibly attractive to us. This is why we overvalue things framed in a positive light.

a statue of a woman is on the side of a building
a statue of a woman is on the side of a building

The crux of the framing effect:

Positive framing, or information framed as a gain leads to risk-averse behavior; “95 percent survive this surgery” feels more reassuring than “5 percent of patients die during this surgery”, though both convey the same probability, same as “You could lose 500 dollars” is more motivating than “You could save 500 dollars”. Decisions are not based solely on objective facts, but on how they are contextualized—not on the “what”, but the “how”. A discount framed as “Buy one, get one free” might feel more appealing than “50 percent off”, even though the value is identical.

Real life implications of the framing effect:

  • Marketing: “100 percent natural ingredients” evokes trust, whilst highlighting a risk, such as “Don’t miss out on this deal!” or “Only two spots left!” creates urgency;

  • Health: medical procedures framed in terms of survival rather than death influence patients’ choices, like “This treatment has a 70 percent success rate” feels more encouraging than “This treatment fails 30 percent of the time”;

  • Negotiations: emphasizing potential gains “You’ll save 5,000 dollars over a five-year period” versus losses “Without this, you will lose 5,000 dollars” changes the perceived value of the deal;

  • Policy: framing tax as a “Contribution to community development” instead of “Government-imposed cost” increases public support;

  • Personal: when deciding to invest, framing the decision as an “Opportunity to grow wealth” versus a “Risk of losing money” changes how you see the possibility.

How you might use the framing effect as a mental model: (1) identify how your perspective could shift for the positive by changing the narrative, such as “I’m losing my weekend to work” to “I’m getting ahead on my goals”; (2) use framing to motivate action by highlighting the consequences of inaction, such as “If you don’t act now, you miss out on this opportunity”; (3) neutralize the bias when you notice it, actively seeing decisions in both a positive and negative light to see which terms influence you more, like considering survival and mortality rates before a major surgery; (4) educate yourself for informed decision-making, using framing to simplify complex issues without distorting the facts, such as by framing environmental policies as “Protecting my child’s future”.

Thought-provoking insights. “The story you tell determines the action people take.” reminds how powerful narrative is when shaping behavior. “Framing reveals how perception outweighs reality.” highlights the gap between objective fact and subjective decision-making. “To understand a decision, always ask how else it could be framed.” encourages critical thinking to unveil hidden biases. Ultimately, the power of framing lies in it’s ability to change the lens through which we view the world. See it both ways. Frame it positively and negatively to see whether you are actually making a sound decision.